COVID-19 Info

• Verbal and written COVID-19 pre-screening questions and consent required for
  all patients. All patients will have to confirm the following:
  ○ They have not left BC in the last 14 days.
  ○ They are not currently sick with COVID-19.
  ○ They have not come into contact with someone who is sick with
  COVID-19 in the last 14 days.
  ○ They have filled out the ​BC COVID-19 Symptom Self-Assessment tool
  online within 24 hours of the appointment.
  ○ They have washed their hands for at least 20 seconds before entering
  the treatment room.
  ○ They consent to treatment knowing that while we’ve taken measures
  to minimise risk of viral transmission, the nature of massage therapy
  means that physical distancing is not possible in the treatment room.
• In the current environment of COVID-19 risk, informed consent requires that
  patients are informed that:
  ○ any massage therapy treatment involves some risk of COVID-19
  transmission;
  ○ the RMT is following a protocol to reduce or mitigate risk, but that risk
  cannot be reduced to zero;
  ○ the patient consents to treatment despite some risk; and
  ○ the RMT documents the patient’s consent
   

• One day prior to the patient’s appointment, RMT will call to connect personally
  with every patient to ask them to complete the ​BC COVID-19 Symptom
  Self-Assessment Tool​. We will tell patients to stay home if they are
  experiencing any symptoms of COVID-19, including fever, chills, cough,
  shortness of breath, sore throat, loss of sense of smell. If patients are
  experiencing these symptoms and have not been tested for COVID-19, we will
  recommend that they do so and call 8-1-1.
• RMT’s must use the BC COVID-19 self-assessment tool daily, and will be asked
  to stay home/cancel appointments if experiencing COVID-19 symptoms 
• RMT has increased the time between patients to 20 minutes to allow for plenty
  of time for thorough consent and communication, as well as enough time to
  continue our standards of cleaning high touch areas in between each patient.
• We will continue to relax our cancellation policy to ensure honesty and
  compliance with pre-screening questions 
• We will require all patients to complete proper hand washing and/or sanitized
  before entering the treatment room and before leaving the building.
  Therapists have always been required to wash their hands properly before and
  after treatments which will continue to be mandatory.
• We will have alcohol based hand sanitizer available outside and inside
  treatment rooms.
• RMT will include in their communication to the public that coronavirus can be
  spread by touch if a person has used their hand/s to cover a cough or a sneeze.
  This information should also be shared by the RMT to the therapist when
  explaining our requirement for no face touching.
• RMT will suggest patients use a tissue if an itch must be addressed. Tissues will
  be provided.
• RMT will remove extra throw blankets and water glasses until further notice as
  these can not be immediately sanitized after every use. Patients and therapists
  will be asked to bring their own water. Massage table heavy blankets and heat
  pads should not touch the patient directly to allow for continued use.
• It’s required of RMT’s to clean and disinfect all high-touch surfaces in between
  patients, regardless of appearance 
• Linens will continue to be single use only, then laundered in hot soapy water.
  RMT’s hands are required to be sanitized and clean before handling clean
  sheets.
• It will be required that patients must arrive unaccompanied unless the patient
  is a minor who requires parent/guardian, or infirm and needs assistance. They
  should only arrive a few minutes prior to their treatment to limit gatherings. 
• There will be 20 minutes between each appointment to allow for RMT to
  thoroughly clean the treatment room. They are required to:
• Sanitize the treatment table and table adjustment levers after each
  treatment.
  ○ Clean the face cradle (one more time) and armrests (if used) in front of
  the patient, to maintain trust.
  ○ Clean equipment and supplies (table levers, lotion bottles, etc.)
  immediately after each patient.
• RMT will continue to clean and disinfect all contact areas several times a day
  (bathrooms, elevators, buttons). We will ensure that soap is available for hand
  washing, clean material for drying, and wipes (or paper towels, tissues) are
  available for doors and touch-surfaces.
   
   
   
   

We are working tirelessly to make sure we stay on top of any new protocols or
requirements to make sure we remain open for our community.

Should you have any queries or further questions you can email
kanachtigal@icloud.com